2012-10-15

ecoVegan on Mobile

These days everything is on mobile, so are we!  I am finally getting around to semi design a mobile site for the mobile users.. here you go

http://m.ecoVegan.com

Check it out and let me know what your thoughts are!  We hope the mobile site to be informational and entertaining even on the go! 




2012-06-05

What does "All-Natural" means to you? or to consumers?

I am seeing more and more "all natural" claim on the packaging or marketing statement.  What does that mean to you and to the consumers?


It's funny and scary as I read... 


https://en.wikipedia.org/wiki/Natural_foods 
"In some places, the term “natural” is defined and enforced. In others, such as the United States, it has no meaning."


http://www.delish.com/food/recalls-reviews/companies-struggle-with-the-definition-of-all-natural
The lack of clear definition leads Kashi and other companies being sued


http://www.naturalnews.com/021937.html

Don't be fooled by "all natural" claims on foods and grocery products





Last but not the least, this Honest Food guide that could be a good and handy references to take for grocery shopping! 
http://www.honestfoodguide.org/downloads/21407.2_HonestFoodGuide.pdf 



2012-05-25

Marketing

Marketing is just a term, what's more important is the activities underlining ...

Today I learned, that I would like ecoVegan to become the leader in the specific niche market; so that's my to-do now- to figure the even more specific niche and raise the awareness the value our products provide!  Stay tuned! 

Funny I am using all these big words, but I think they do make sense now!  Just have to execute well! Wish me luck!



2012-05-24

Why responding to customers is important

Please excuse my grammar errors, I know I probably have tons in a paragraph, so bare with me when you read.

Today I was looking over some stat for this blog and noticed some traffic, and ah-ha, here comes my thoughts of why responding to customers is important - especially regards to a neutral or negative feedback.

1. Because we care! - we care what our customers are telling us; whether it's a good compliment or some suggestion.  We are listening and continuing to improve.

2. Because they care! - yes, we are all still human beings and we have the human natures, and wish to be respected.  The golden phrase- treat others as if you wish to be treated.

3. Because it is the right thing to do! - when we receive any email inquiries, we do our best to respond within 48 hours or sooner to show we care and we respect and we value each one's opinion.

Bonus:
When responding, please also be positive and respectful to your customers and feature the important factors to encourage them to understand the situation- which will always be improvement.

Ok, I hope you understand now, and have a wonderful day!