FDA inspection & tips

Wow! Finally.. It's been almost 3 weeks since the container arrived and everyday we are waiting for the FDA hold to be released but not getting status; now we are finally moving somewhere, and here's my tips


1. Have a great (good is not enough) relationship with your forwarder, and make sure their broker has an outstanding relationship with the FDA
- Why? Because they will be able to do something, trust me. 


2. Make sure your shipper send you everything; literally E-V-E-R-Y-T-H-I-N-G that's ever needed (or not needed) for the documents; including but not limited to (* indicates important!)
- invoice*
- packing list*
- product ingredient*
- airway bills/ bill of lading 
- photos of the products
- photos of the product packaging/ labels (if not yet available)


3. Follow up with your contact (whether it's forwarder, broker, FDA, and your customers) everyday to let them know you care and want to solve this issue together in a timely and professionally and politely manner


4. Know your products well, so when FDA calls you and ask you questions you are able to answer them in a soundly matter and seems legit. 


5. Sit, Relax, and Pray.  Once it's in the lands of FDA or USDA hold, there determines almost nothing you can do or know until FDA contacts you to either release the hold, or do physical inspection, or more.  During this time there is absolutely no information provided such as what to expect or when to expect; so just live everyday as you would!


That's it, I hope this helps!